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Cisco Bug: CSCta01919 - Presence log gives an exception for appusername when CUPS server is down

Last Modified

Oct 07, 2011

Products (1)

  • Cisco Pulse

Known Affected Releases

0.1

Description (partial)

Symptom:
When Presence server application user login fails (e.g., due to incorrect
credentials), an exception is logged, instead of a more readable error message.
This happens only when the log level is set to INFO (WARN is the default. It
does not show at WARN log level).
Conditions:

This occurs when Presence server is down or wrong credentials are being used.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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