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Cisco Bug: CSCsz99841 - CDR SSH user incorrect causing wrong file permissions in CUCM (GGSG Req)

Last Modified

Nov 07, 2018

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases


Description (partial)


Cluster Manager will update ccmservice user SSH security keys whenever a new node is added or removed from the cluster


CDR Agent cannot send CDR files from sub to pub using sftp.

This is because SFTP is initiating a connection using the user 'ccmservice'
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  • Status
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