Cisco Bug: CSCsz96876 - RTR(Overall Cisco UCCX stats) shows agent as talking for work state
Sep 22, 2011
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: RTR(Overall Cisco Unified contact center express stats) shows agent as Talking, while he is in work state. Conditions: While he is in work state.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases