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Cisco Bug: CSCsz96876 - RTR(Overall Cisco UCCX stats) shows agent as talking for work state

Last Modified

Sep 22, 2011

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

RTR(Overall Cisco Unified contact center express stats) shows agent as Talking, while he is in work state.

While he is in work state.
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  • Status
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