Cisco Bug: CSCsz89828 - CCM-Based Silent Monitor fails in CSD, works in CTIOS Sup.
Dec 29, 2016
- Cisco Agent Desktop
Known Affected Releases
Symptom: -Site has CCM-Base silent monitoring enabled in CTIOS, test with CTIOS Supervisor desktop verifies that it is working. -Attempts to monitor using CAD the monitor session fails because CAD is trying to use desktop monitoring. Conditions: Compatibility issue with CTIOS client used by CAD. See defect CSCsz60514 for details
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Bug Details Include
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