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Cisco Bug: CSCsz87324 - Cisco Check and Rules 65551 do not support Symantec Endpoint Protection

Last Modified

Feb 22, 2014

Products (1)

  • Cisco NAC Appliance (Clean Access)

Known Affected Releases


Description (partial)


CCA Manager Cisco Check and Rules 65551 do not support anymore Symantec Endpoint Protection 11.x

CCA Agent will report the error:
Client failed to login due to a failed check:
Failed Checks:
av_def_NortonAV, Antivirus Check [Any supported NortonAV AV software up to date] see Client AV Info for details
Client AV Info
Product ID:    NortonAV
Product Name:    Symantec Endpoint Protection
Product Version:    11.0.2010.25
Virus Definition File Version:    5/26/2009 rev. 4
Virus Definition File Date:    26/05/2009 


-Run any 4.x CCA version and have Cisco Check and Rules update number 65551
-Have Symantec AV Definition Automatic Check enable.
-update number greater than Ver. 65593 will never affect by this problem.
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