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Cisco Bug: CSCsz87260 - 'WorkTime' field is not updated at parent during a transfer call

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.1(1) 7.2(1) 7.5(1) 8.0(1)

Description (partial)

'WorkTime' field is not updated at parent 

During a transfer call. Set 'Work mode on incoming' to 'Required with Wrap-up data' in Agent desk settings
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