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Cisco Bug: CSCsz86907 - 2- 4 seconds delay when agent logs in

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.5(3) 7.5(4) 7.5(5)

Description (partial)

Symptom:
When agents try to log on via either CTI OS or CAD, they will notice a couple seconds of delay between clicking OK on the log-in screen and going into Not Ready status.

During this time the agent desktop will have all buttons disabled.
Conditions:
Contact Center Enterprise release 7.5(3) or higher,  integrated with CUCM.
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Bug Details Include

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  • Status
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