Preview Tool

Cisco Bug: CSCsz86500 - delay/breaks in audio playback when max or min windows w/h animation

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Personal Communicator

Known Affected Releases


Description (partial)


When cupc is playing back the audio, if any windows are minimized or maximized with animation ("Animate when window minimize and maximize" option is enabled by default in WinXP), there will be gap/delay/break in the audio playback, the gap could be vary from 400 msec to 8 seconds depending on the condition of the PC/laptop.

Packet capture will not show any rtp packets drop or delay.


WinXP, any windows are minimized or maximized with animation
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.