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Cisco Bug: CSCsz85297 - IPC Receive Set Variable Action

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

7.5(3)

Description (partial)

Symptom:
  Enhancement :
 CAD currently has an IPC Receive Event feature that allows a  third party  application to sends a message to Agent Desktop over a UDP  socket.   When Agent Desktop receives an IPC Receive Event message,  it can  execute up to four actions. (It does not send a reply back.) The   proposed feature change would be to add a fifth action that sets the   Enterprise Data, including BA Variables. 
Conditions:
  
 Send an IPC event to CAD via Third party application.
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