Cisco Bug: CSCsz85297 - IPC Receive Set Variable Action
Dec 29, 2016
- Cisco Agent Desktop
Known Affected Releases
Symptom: Enhancement : CAD currently has an IPC Receive Event feature that allows a third party application to sends a message to Agent Desktop over a UDP socket.Â When Agent Desktop receives an IPC Receive Event message, it can execute up to four actions. (It does not send a reply back.) The proposed feature change would be to add a fifth action that sets the Enterprise Data, including BA Variables. Conditions: Send an IPC event to CAD via Third party application.
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