Cisco Bug: CSCsz85215 - OO : Set Enterprise data on Ringing event does not work.
Dec 29, 2016
- Cisco Agent Desktop
Known Affected Releases
Symptom: Create workflow to set ecc variables on ringing and answered. Verify that the values are not set in ICM. Conditions: Version 7.5(3), Created workflow to set ecc variables on ringing and answered. Verify that the values are not set in ICM by either checking the ICM CG logs or ICM DB.
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