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Cisco Bug: CSCsz85215 - OO : Set Enterprise data on Ringing event does not work.

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

7.5(3)

Description (partial)

Symptom:
Create workflow to set ecc variables on ringing and answered. Verify that the values are not set in ICM.
Conditions:
Version 7.5(3), Created workflow to set ecc variables on ringing and answered. Verify that the values are not set in ICM by either checking the ICM CG logs or ICM DB.
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