Cisco Bug: CSCsz85190 - Preview direct: agent doesn\'t get call back that was scheduled
Dec 29, 2016
- Cisco Agent Desktop
Known Affected Releases
Symptom: agent accepts oo call and set up a callback. Agent doesn't get the call back. Conditions: Version : 7.5(3), agent accepts oo call and set up a callback. Agent doesn't get the call back.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases