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Cisco Bug: CSCsz85037 - Agent crashes when using full-width roman numbers (Japan)

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases


Description (partial)

In Cisco Contact Center Express environment, Cisco Agent Desktop (CAD) Client may crash unexpectedly when user copy specific Japanese Character into copy and paste area

This problem is observed when user operate the following steps.

 1. Open CAD client
 2. Copy Zenkaku Suuzi which is 2 byte Japanese character meaning numeric character like 1,2,3...
 3. Select Dialpad button and CAD crash
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