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Cisco Bug: CSCsz79957 - 7921 takes long time to respond to ping or incoming call

Last Modified

Feb 16, 2010

Products (1)

  • Cisco Unified IP Phone 7900 Series

Known Affected Releases

1.3(2)

Description (partial)

Symptom:

1. When phone goes to sleep mode, ping response can take as much as 10 seconds. 

2. If I call to 7921 in sleep mode, it may take more than 5 seconds for the phone to show incoming call.

3. If I use Phone Designer application to review/set ring tone/wallpaper on a phone in sleep mode, it may take 5-10 seconds for it to play/show. When phone is active, it takes less than 1 second.

Conditions:

Phone in sleep mode: phone is running on battery and screen goes dark.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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