Preview Tool

Cisco Bug: CSCsz77251 - Request for adding a Caution Note in the JTAPI Developers Guide

Last Modified

Feb 22, 2014

Products (2)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7985G

Known Affected Releases


Description (partial)

Request for a "Caution Note" under "XSI Object Pass Through" in the JTAPI Developers Guide mentioning explicitly about the limitation of this method and the timing one needs to maintain between successive JTAPI based XML phone pushes.

when two application trying to update the screen of the IP Phone by sending simultaneous (without a milisecond delay) back to back JTAPI based XML phone push to IP Devices, the display of the phone shows blank. This is due to nature of the API designed in such a way that it will "shoot and go", i.e., "JTAPISendXSI" doesn't wait for a response from a phone and revert back appropriately;
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.