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Cisco Bug: CSCsz75573 - CUPC client stuck in 'idle' state.

Last Modified

Jan 11, 2010

Products (1)

  • Cisco Unified Personal Communicator

Known Affected Releases


Description (partial)

Availability state stays in offline state on CUPC.  When state is changed to 'away' or 'do not disturb' on CUPC this new status is reflected on all watchers.   Local status in CUPC is always reflected as 'offline'
This issue is seen only when a CUP server over WAN is used with ASA in the path between the client and the CUP server.  It happens when the NOTIFY is a large size.
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