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Cisco Bug: CSCsz73716 - VMN: Only the forwarded message introduction is played with VMN

Last Modified

Mar 10, 2010

Products (1)

  • Cisco Unity Connection

Known Affected Releases

7.1(2.139)

Description (partial)

Symptom:
When a voice message is forwarded using phone and accesed using VMN, the forwarded part is not played or is ignored; only the introduction part gets played when using VMN media player.
Conditions:

When a message is forwarded from the phone, only the preface message (i.e. the introduction) plays automatically when we play using VMN media player. The original forwarded voice message is not played and is seen as attached inside the VMN form; however the individual forwarded messages can be played using any other media player on the workstation.
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