Guest

Preview Tool

Cisco Bug: CSCsz72565 - UUI data ignored by Router

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.0(0) 7.1(1) 7.2(1) 7.5(1) 8.0(1)

Description (partial)

Symptom:
UUI data is ignored by Router when sent in the Request Instruction message from VRU 

Conditions:
-ICM with VRU integration.
-VRU requesting ICM for a Request Instruction for the call
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.