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Cisco Bug: CSCsz70963 - "A database query failed." Error Generated when User is Enabled for CUPC

Last Modified

Feb 22, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 7.0

Known Affected Releases


Description (partial)


At Mon May 18 12:36:40 EDT 2009 on node <cupserverhostname>, the following SyslogSeverityMatchFound events generated: SeverityMatch - Critical : 53: May 18 16:36:02.6 UTC : %CUP_PRESENCE-CISCOUPSPRESENCEENGINE-2-PEDatabaseError: A database query failed. UNKNOWN_PARAMNAME:PEAlarmMessage:add API failed App ID:Cisco UP Presence Engine Cluster ID:StandAloneCluster Node ID:<cupserverhostname> 


When a User is Enabled for CUPC on Unified Communication (CallManager)
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