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Cisco Bug: CSCsz70804 - IBM x3650M2 uEFI firmware and setup fails with DVD install

Last Modified

Jul 06, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases

7.1(3)

Description (partial)

Symptom:
Booting with installation DVD on IBM 7835-I3 or 7845-I3 prompts user with failure message about uEFI firmware update failure and/or uEFI setup failure.

Conditions:
Installation with DVD on IBM 7835-I3 or 7845-I3 will prompt this failure message with option to abort or continue installation.

Related Community Discussions

MCS7845I3-K9-CMC2 unsupported hardware
Hi, I got delivered a MCS7845I3-K9-CMC2 with CUCM 7.1.5 software. Already when installing from the delivered DVD, the installation stops early in the process saying:      Hardware Configuration Error       IBM ASU [Error]: could not setup with inpu "/mnt/source/  . The install.log shows that this error comes right after the installer tries to update the Raid controller MR10i. I installed the 7845I3 firmware update CD from CCO but that does not solve. Also I tried to find a Raid update cd ios image ...
Latest activity: Oct 31, 2012
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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