Preview Tool

Cisco Bug: CSCsz63232 - Bulk Administration guide for TAPS configuration

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

6.1 7.0

Description (partial)


After TAPS plugin install, the aef script or application are not installed by default.
An AAR file named TAPS_AAR.aar will be copied in the directory C:\TAPS\, that needs to be uploaded via AAR Management of Unified Contact Center Express Admin web page.


Communications Manager 5.x, 6.x and 7.x.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.