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Cisco Bug: CSCsz58412 - PIM crashes when the agent in reskilled in 20 new skill groups

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

8.0(1)

Description (partial)

Symptom:
PIM crashes when the agent in reskilled in 20 new skill groups  

Conditions:
When PIM adds a completely new set of 20 skills, it can't find a free index because the last index is not free and hence asserts with error
15:09:02 PG12A-pim1 Fail: Agent::AddSkillGroupNumber - No free GroupIndex found: Max allowed 20. 
Avaya PG
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