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Cisco Bug: CSCsz58168 - ECC variables are not populated on the agent desktop

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.2(1) 7.5(1) 8.0(1)

Description (partial)

Symptom:
ECC variables not seen in agent Desktop for predictive calls

Conditions:
ICM-CMB integrated setup, with Avaya PG
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