Preview Tool

Cisco Bug: CSCsz56742 - Will not use certificates under certain ASA configuration

Last Modified

Mar 12, 2016

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases


Description (partial)


Sometimes using AnyConnect with the ASA's internal certificate server will result in the client not connecting


The user enrolls a certificate on their device (be it computer or WM mobile) through the ASA's built-in certificate server. The certificate then gets correctly installed in the device's trust store, but AnyConnect will not use it. Restarting the client won't resolve the issue either.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.