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Cisco Bug: CSCsz53065 - Agent unable to use scrollbar in chat window

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

4.2(5)A 4.3(1)

Description (partial)

Symptom:
When in chat, an agent cannot use the scroll bar to review what the customer has sent.

Condition:
Occurs with any agent using IE7 and not IE6
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