Guest

Preview Tool

Cisco Bug: CSCsz48586 - Route pattern report does not include calls routed via local route group

Last Modified

Jan 12, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

7.0(2)

Description (partial)

Symptom:

Route Pattern/Hunt Pilot Utilization reports do not work properly if the Route Pattern points to a Route List that only contains a Standard Local Route Group.

While generating the route pattern utilization report, if a route pattern is selected that points to a route list that contains only standard route group, the resulting report does not provide any information regarding calls placed using this route pattern. 

Conditions:

This problem is only observed while generating reports for calls that have been routed using Standard Local Route Group.

Calls that are routed using the [Route List -> Route Group -> Device] flow are displayed correctly in the route pattern utilization report.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.