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Cisco Bug: CSCsz48586 - Route pattern report does not include calls routed via local route group

Last Modified

Jan 12, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


Route Pattern/Hunt Pilot Utilization reports do not work properly if the Route Pattern points to a Route List that only contains a Standard Local Route Group.

While generating the route pattern utilization report, if a route pattern is selected that points to a route list that contains only standard route group, the resulting report does not provide any information regarding calls placed using this route pattern. 


This problem is only observed while generating reports for calls that have been routed using Standard Local Route Group.

Calls that are routed using the [Route List -> Route Group -> Device] flow are displayed correctly in the route pattern utilization report.
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