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Cisco Bug: CSCsz48323 - Duplicate negative cid for SST when caller hangs up during SST

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.1(5)

Description (partial)

Symptom:
Same Router Call Key re-used for 2 different calls which undergo SST.

Conditions:
ICM 7.1.5, caller hang up during SST
IPCC PG
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