Preview Tool

Cisco Bug: CSCsz46282 - CUOM receives cont false alerts when PRI controller are in dormant state

Last Modified

Jan 29, 2017

Products (2)

  • Cisco IOS
  • Cisco 6500/7600 Series Multiprocessor WAN Application Module

Known Affected Releases


Description (partial)


CUOM Alert is generated for InterfaceCode=ISDNPHYSICAL as per the output below:

CUOM Alerts:
Controller T1 0/1/0 and 0/1/1 sh no log info of going down. But below are 
some of the CUOM alerts. 

 ** This message is generated from Cisco Unified Operations Manager ** 

EVENT ID                = 0017MXW
ALERT ID                = 0002D6U
CREATION TIME           = Wed 22-Apr-2009 08:54:36 CDT
STATUS                  = Active
SEVERITY                = Critical
EVENT DESCRIPTION       = [T1 0/1/0] [Controller for s0/1/0:23];Type=DS1;IsFlapping=false;AdminStatus=UP;MaxSpeed=1544000;OperSt?atus=DOWN;InterfaceCode=ISDNPHYSICAL;Mode=NORMAL;DuplexMode=FULLDUPLEX;Last?ChangedAt=04-22-2009? 08:54:36; 08:17:12;


This is currently seen only on 3845 running 12.4(13f) image. InterfaceCode points to ISDNPHYSICAL
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.