Preview Tool

Cisco Bug: CSCsz46057 - All AXL imported users have no mailbox and can't be deleted properly

Last Modified

Feb 16, 2012

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

On a standalone system that is set up to import users via AXL, all imported users appear as users without a mailbox even if a mailbox template is chosen. If you delete a user, you cannot import them again without running the CLI cleanup command.  This is probably a side effect of them being imported without mailboxes. 

If you create the CUC user from the CCM side, they can be created with a mailbox and be deleted properly.

This can occur in Cisco Unity Connection 7.1(2) when a standalone system is AXL integrated with a Cisco Call Manager.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.