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Cisco Bug: CSCsz45043 - After Agent Logsout, chat is enabled, but it says NoService

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

7.5(1) 7.5(3)

Description (partial)

Symptom:
When Agent logsout of CAD, the status bar reflects "NoService" while Chat ting is still possible. Double clicking this "NoService" pops up <CmdBold>"No functionality will be available until the agent has successfully logged in"</CmdBold>
Conditions:
CAD 7.5(3) and earlier versions.
Agent should logout of CAD.
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