Preview Tool

Cisco Bug: CSCsz45043 - After Agent Logsout, chat is enabled, but it says NoService

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

7.5(1) 7.5(3)

Description (partial)

When Agent logsout of CAD, the status bar reflects "NoService" while Chat ting is still possible. Double clicking this "NoService" pops up <CmdBold>"No functionality will be available until the agent has successfully logged in"</CmdBold>
CAD 7.5(3) and earlier versions.
Agent should logout of CAD.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.