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Cisco Bug: CSCsz44124 - Adjust volume while off-hook and other functions stop working briefly

Last Modified

Jan 25, 2010

Products (1)

  • Cisco Unified IP Phone 6900 Series

Known Affected Releases

0.57(9) 8.5(2)

Description (partial)

Symptom:
Go off-hook on an RT-Lite phone. Then press the volume-down button to reduce the dial tone button. At that point, the phone seems to ignore the next action you take. 

For example, if you go off-hook, then press the volume-down button, then immediately start dialing 8476xxxx, the first digit won't show up. You'll just get 476xxxx.
Conditions:
exists in 8-5-1-66-12 or before
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