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Cisco Bug: CSCsz43187 - COBRAS Export 7.0.0.53 locks up during export of notification devices

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Servers

Known Affected Releases

7.0(2)

Description (partial)

Symptom:
 
 COBRAS version 7.0.0.53 hangs during subscriber export of Notification Devices.  
 
 You will see something similar to the following is displayed in COBRAS tool.
 ---
 4/30/2009 12:03:12 PM: [13 of 22] Export Notification Devices
 4/30/2009 12:03:12 PM: Exporting Active Notification Devices
 4/30/2009 12:03:12 PM:  1 active notification devices found
 ---
 This output is also  expected in COBRASExport_Log, but is not present.
 
 COBRAS will not proceed past this point.
 
 
 Conditions:
 
 The NotificationDevice table contains active notification devices which have
phone numbers or SMTP addresses that are not NULL but have empty strings (a
subtle but important distinction). This can cause COBRAS to loop while
processing the record set.
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