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Cisco Bug: CSCsz41233 - ICM Compatibility and CVP BOM contradict each other

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)


ICM compatibility Matrix is incorrect based on the fact the CVP 4.0(1) and CVP 4.0(2) are built off of same code base. CCM should not have to be upgraded to move from the CVP 4.01(SR)1 to CVP 4.0(2). If CVP 4.0(1) is supported on CCM 4.2(3) SR2B so is CVP 4.0(2). The CVP Bill of Materials confirms that by placing both version in the same Bill of Materials. 

ICM: ICM 7.5(3)

CM: 4.2(3) SR2b

CVP: 4.0.1 SR1
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