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Cisco Bug: CSCsz40903 - Error -WebAdmin is locked by another user even when no one is logged in

Last Modified

Jan 31, 2017

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

7.0(1) 8.0(1)

Description (partial)

Symptom:
Cisco Desktop Administroat web-admin can't login, getting error "Cisco desktop administrator is locked by another user, You can't save any changes at this time. Wait until the other user logs out or until that user's session times out (inactive for 15minutes)

Conditions:
Intermittently get the above error, sometime CDA closed without logout or even after 15minutes of inactivity still get the above error.
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