Cisco Bug: CSCsz39845 - admin password becomes corrupt if correction is made during pwrecovery
Feb 01, 2017
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
Symptom: Unable to log in with SSH or CLI or Platform page Conditions: pwrecovery method is used to reset password. If an unacceptable password is entered in during a pwrecovery, the password is not usable. There are at least 3 types of passwords that are not accepted during a password reset. 1. password too short 2. passwords do not match 3. password in dictionary. If 1 thru 3 above is used, an error is displayed. Then if a correct password is entered, it appears the password has been reset. However, the password is not usable. Any attempt to do a pwrecovery, does not work. Gui log in still works, but unalble to log into platform Gui or CLI.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases