Guest

Preview Tool

Cisco Bug: CSCsz39460 - Improve error messages for global correlation DNS failure

Last Modified

Mar 01, 2018

Products (1)

  • Cisco IPS 4200 Series Sensors

Known Affected Releases

7.0(1) 7.1(1)S

Description (partial)

Symptom:

The error message:
"global correlation update failed: openConnection: Caught IpAddrException badAddrString"
indicates that a DNS lookup failed when the sensor attempted to resolve the address of a SensorBase Network update server.  This error message is not descriptive of the problem.

Conditions:

Occurs when global correlation inspection and/or reputation filtering is enabled and the sensor is unable to resolve a server's ip address due to an incorrect configuration of DNS or HTTP proxy or a network connectivity problem.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.