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Cisco Bug: CSCsz39438 - Floating toolbar missing for ARWeb (Remedy) via clientless WebVPN

Last Modified

Nov 08, 2016

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases

8.0(3.37) 8.0(4.23)

Description (partial)


Accessing ARSystem (Remedy) via a URL link form a WebVPN portal page (Home Page). 
After authenticating to ARSystems we are presented with the ARWeb portal page and having a choice between several links.


One link of the ARWeb portal page works fine, toolbar is displayed and the records can be searched.
For another link, the toolbar is missing and the records cannot be searched.
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