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Cisco Bug: CSCsz39237 - Wrap up data not getting populated at Parent ICM TCD records.

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.5(5) 8.0(1)

Description (partial)

Wrap up data not getting populated at parent ICM TCD.

Wrap up data enabled for Agent1 and Agent2, where Agent1 and Agent2 are logged-in at child. Agent to agent Route point call.
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