Cisco Bug: CSCsz39237 - Wrap up data not getting populated at Parent ICM TCD records.
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptoms: Wrap up data not getting populated at parent ICM TCD. Condition: Wrap up data enabled for Agent1 and Agent2, where Agent1 and Agent2 are logged-in at child. Agent to agent Route point call.
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Bug Details Include
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