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Cisco Bug: CSCsz38812 - LoginPullRequest and LogoutIndication not reported to SCE log Sub API

Last Modified

Jul 09, 2015

Products (1)

  • Cisco SCE 8000 Series Service Control Engine

Known Affected Releases


Description (partial)


Requesting the following two items be added to the SCE to make it easier
to troubleshoot the SCE Subscriber API

Enhancement #1
Requesting the ability to see SCE Subscriber API LoginPullRequest and 
LogoutIndication in the SCE user and db Log. Currently, in 3.1 and 3.5 
only LoginPullResponse and Logout messages sent from Policy Server to 
SCE can be seen the in SCE log when "management-agent sce-api logging"
is enabled.

Nothing sent from SCE to Policy Server is currently enabled when
"management-agent sce-api logging" is configured so we can only see one
side of the SCE Subscriber API state-machine.

As such, the only way to truly debug this state machine is to analyze
ASCII text from a Ethernet trace.

This inefficient and prolongs customer solutions in many SRs using the 
SCE Subscriber API with a third party Subscriber Management solution like

Enhancement #2
Currently, a "show" command doesn't exist to view the status of the SCE's
connection to the Policy Server using PRPC for the SCE Subscriber API. Most
importantly, it should show us:

1. Which listeners the Policy Server has registered
2. Status of TCP Session
3. Depth and status of TCP queues
4. Counters like successful pulls, outstanding pulls, average pull response
time, number of pulls, LogoutIndicatons and cause codes.


This is an Enhancement Request such that:

1. "management-agent sce-api logging" will include the following operations 
send from SCE to a Policy Server:


2. A "show" command will be added to view the status of the PRPC connection from SCE
to Policy Server for SCE Subscriber API.
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