Cisco Bug: CSCsz37841 - CSM can't upgrade signature with "could not get device version" message
Nov 10, 2016
- Cisco Security Manager
Known Affected Releases
Symptom: Signature/engine updates or software upgrades deployed to a managed sensor device(s) errors with: "Error when trying to update: Could not get device version after pushing down sensor update package to device: XXXXXX." Conditions: CSM (Cisco Security Manager) attempting to deploy update/upgrade to IDS/IPS sensor device(s). Issue is more-likely to occur with lower-end sensor platforms (such as the 4215, AIM-IPS, AIP-SSC-5, NM-CIDS, etc.).
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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