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Cisco Bug: CSCsz37672 - Can't login to RTMT with external directory userid/password

Last Modified

Feb 21, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


When Active Directory / LDAP end user being super user uses RTMT, AXLDB and SOAP interface then on an upgrade the access will fail with due to CSCsy95139 fix.


 There was recent defect resolved to solve following issue with End User.

Issue: User account is locked in Active Directory after the 1st unsuccessful attempt to log on to the CCMuser web page. 
CCM is sending 3 bindRequest for the same user in few milliseconds during LDAP authentication for a single attempt
Defect: CSCsy95139

There is new return code added in IMS "IMSresultCodes.AUTH_LDAP_NON_LOGIN" is handled by Form Based Authentication. But not handled by Basic Authentication Valve.
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