Guest

Preview Tool

Cisco Bug: CSCsz37672 - Can't login to RTMT with external directory userid/password

Last Modified

Feb 21, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

7.1(2.10000.4)

Description (partial)

Symptom:

When Active Directory / LDAP end user being super user uses RTMT, AXLDB and SOAP interface then on an upgrade the access will fail with due to CSCsy95139 fix.

Conditions:

 There was recent defect resolved to solve following issue with End User.

Issue: User account is locked in Active Directory after the 1st unsuccessful attempt to log on to the CCMuser web page. 
CCM is sending 3 bindRequest for the same user in few milliseconds during LDAP authentication for a single attempt
Defect: CSCsy95139

There is new return code added in IMS "IMSresultCodes.AUTH_LDAP_NON_LOGIN" is handled by Form Based Authentication. But not handled by Basic Authentication Valve.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.