Guest

Preview Tool

Cisco Bug: CSCsz36316 - HTTP Status 500 - Error Message Should Give Correct Details

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

6.1(2)

Description (partial)

Symptom:
When trying to login to the ccmuser page and click on any option for which user is not authorised - he gets an error (complete error screen shot attached) : 
"HTTP Status 500 - type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request."

Conditions:
CUCM 6.1.2.1130 and above/7.x
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.