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Cisco Bug: CSCsz35421 - Renaming of Phone Button Template leads to Unusual behaviour.

Last Modified

Nov 03, 2012

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

7.0(2) 7.1(2.39041.5)

Description (partial)

Description:Renaming of Phone Button Template leads to Unusual behaviour.

Symptoms:Copying any Standard Phone Button Template and assisning a new name to it , followed by reverting to same Standard Phone Button Template name leads to blank page.

1)GoTo Device->Device Settings->Phone Button Template
2)In Phone Button Template Configuration page,select  and copy any of the templates, say Copy Standard 30 VIP and rename it as Standard 30 VIP 1and save it.Upon saving it leads to Standard 30 VIP 1phone button page.
3)Now Rename the Standard 30 VIP 1 back to it's earlier name(Original name) and click on save button.As soon as we click on save button upon renaming the template back to it's original name ,the phone button template leads to blank page.
This behaviour can be observed for all the templates listed.
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