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Cisco Bug: CSCsz35375 - Placeholder of CIA-1859: Headset/Handset Monitor

Last Modified

Mar 30, 2017

Products (18)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7906G
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Known Affected Releases


Description (partial)


Original 7960 and 7961 phones had the headset and handset audio paths hardwired together. The 7942/7945/7962/7965/7975 phones do not, but audio is still sent to both outputs. This request is to provide a device specific configuration option to permit the administrator to determine whether the audio is sent to both ports concurrently, or only a single audio output, according to which path is selected.

3rd or 4th gen model IP Phone using handset port to monitor headset/speaker audio.
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