Preview Tool

Cisco Bug: CSCsz35375 - Placeholder of CIA-1859: Headset/Handset Monitor

Last Modified

Dec 06, 2018

Products (18)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7906G
View all products in Bug Search Tool Login Required

Known Affected Releases


Description (partial)


Original 7960 and 7961 phones had the headset and handset audio paths hardwired together. The 7942/7945/7962/7965/7975 phones do not, but audio is still sent to both outputs. This request is to provide a device specific configuration option to permit the administrator to determine whether the audio is sent to both ports concurrently, or only a single audio output, according to which path is selected.

3rd or 4th gen model IP Phone using handset port to monitor headset/speaker audio.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.