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Cisco Bug: CSCsz35267 - Unable to upgrade ASDM Launcher. Upgrading the ASDM demo also fails.

Last Modified

Nov 10, 2016

Products (1)

  • Cisco Adaptive Security Device Manager

Known Affected Releases


Description (partial)


Run ASDM from a web browser.  Click the "Install ASDM Launcher and Run ASDM" button. Download dm-launcher.msi and run it.  The InstallShield Wizard for Cisco ASDM-IDM Launcher comes up.  The install fails with:

Error 1316.A network error occurred while attempting to read from the file C:\Documents and Settings\stlee\Local Settings\Temporary Internet Files\Content.IE5\8DSPY3S1\dm-install-tmp.msi

The same thing occurs when attempting to install the MSI file (file asdm-6215.msi).


Previous install of the Launcher at a different location, either the directory path or file name different.  The previous location or the installer-computed location did not exist or no longer exists.
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Bug Details Include

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