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Cisco Bug: CSCsz34498 - CMB Not Passing ECC Variables to CTIOS Desktop

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Web Collaboration Option

Known Affected Releases

7.1

Description (partial)

Symptom:
ECC variables are not displayed in the CTIOS agent desktop.

Conditions:
CMB 7.1 integrated with CIM 4.3 and ICM 7.2(6)
Predicitive CTI call strategy is used to place the callback call.
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