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Cisco Bug: CSCsz34166 - External Service Test fails: The service port for IMAP is not functional

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)


When going to Users - > Edit - > External Services.  You configure your information for your External Service Account and click "Test" it fails with "The service port for IMAP is not functional".


This was reproduced on Exchange 2007 with SP1.
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