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Cisco Bug: CSCsz34166 - External Service Test fails: The service port for IMAP is not functional

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases

7.0(2)ES1

Description (partial)

Symptom:

When going to Users - > Edit - > External Services.  You configure your information for your External Service Account and click "Test" it fails with "The service port for IMAP is not functional".

Conditions:

This was reproduced on Exchange 2007 with SP1.
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