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Cisco Bug: CSCsz31776 - CDR: Conference Bridge Utilization report returns 10012 Database error

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

5.1(3)

Description (partial)

Symptom:

The following error is observed when trying to generate Conference Bridge utilization report:

 10012  Database Error. Contact System Administrator.

All other reports can be generated successfully. I.e. the problem is seen *only* with Conference Bridge utilization report.


Conditions:

The problem may be encountered if the Call Count for Conference Bridge (CFB) is set to a non-default value in IP Voice Media Streaming App service parameters.
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