Cisco Bug: CSCsz31774 - Agents status is not clearly displayed in Agent desktop.
Dec 31, 2016
- Cisco Computer Telephony Integration Option
Known Affected Releases
Symptom: The agent status is not displayed at the bottom of the desktop. Condition: Using .NET desktop, when an agent tries to login to the desktop where supervisor tried logging-in using Instrument 2 (whereas Supervisor already logged in using Instrument 1)
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