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Cisco Bug: CSCsz31774 - Agents status is not clearly displayed in Agent desktop.

Last Modified

Dec 31, 2016

Products (1)

  • Cisco Computer Telephony Integration Option

Known Affected Releases


Description (partial)

The agent status is not displayed at the bottom of the desktop.

Using .NET desktop, when an agent tries to login to the desktop where supervisor tried logging-in using Instrument 2 (whereas Supervisor already logged in using Instrument 1)
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