Guest

Preview Tool

Cisco Bug: CSCsz31341 - CTI Pickup request should not be accepted in connected/ringout state

Last Modified

May 14, 2010

Products (1)

  • Cisco Unified IP Phone 7900 Series

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
CTI Pickup request should not be accepted in connected/ringout state

Conditions:
When there is a connected/ringOut call on phone, both PLK and softkeys for pickup feature are disabled on phone. But the CTI pickup request is accepted by phone.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.