Guest

Preview Tool

Cisco Bug: CSCsz29917 - Bulk import users can't log into Cisco PCA

Last Modified

Feb 04, 2017

Products (1)

  • Cisco Unity Connection

Known Affected Releases

7.0(2)ES1

Description (partial)

Symptom:
Bulk imported users can't access PCA.  Phone TUI password worked fine. 


Conditions:

Note: No LDAP or SSL.

Users added via web worked.

Got the following error when authenticating with CiscoPCA:
"An error occurred and you were logged off the Cisco Personal Communications
Assistant.  Please contact your system administrator and try to log on again later."
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.